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BlackBerry OS 6 (Bold, Torch, Curve 3G) training videos
The BlackBerry phones running OS 6 are perfect for communicating, being productive and having fun - these devices offer an excellent and stylish way to stay in contact with colleagues and co-workers wherever you are. Learn to communicate effectively with the phone, email, instant messaging, and stay in touch with your calendar, contacts and MemoPad.  You can even create and edit Microsoft Office documents using apps on your device. 

Click the images of these devices to see the video tutorials:

Torch 9800 BlackBerry
Torch
9800

Bold 9700, 9780, 9650 BlackBerry
Bold 9780,
9700/9650

 Curve 3G BlackBerry
Curve 3G
9300

Style 9670 BlackBerry
Style
9670

 
 
  • 100 Torch 9800 training videos & pdf files
  • 100 Bold 9780,9700/9650, Curve 3G, Style 9670 videos & pdf files
  • Deploy via browser or directly to mobile devices
  • Perfect for organization roll-outs or support
  • Boost productivity of mobile users immediately
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Torch 9800 BlackBerry top of page
Title Description Duration
Getting Started
Tour of the IconsTake a tour of the main icons3:45
Using the Setup AppLearn the Setup Wizard and Good Basic Tips and Tricks. (Must See for New Users)4:59
Lock the Screen and Power Off or OnHow to turn your BlackBerry On and Off0:51
Get more done with Multitasking (Switch Applications)Do more things at the same time (Ex: check calendar while on a call)1:45
Learning the Home ScreenGetting to know your BlackBerry 3:12
Account Setup
Setup Email (Internet Email)How to setup your Internet or POP3 email.3:33
Change or Delete Internet Email Accounts (Signature)How to change your 'Sent from my (carrier name) BlackBerry' auto signature or delete your Internet (Personal) email accounts. Wireless Sync for Email Deletions.3:02
Setup Email (Enterprise Activation - BES)How to setup your Enterprise email (Connect to BES - BlackBerry Enterprise Server)2:46
Leave Copy of Messages on Server (Important)You must 'leave copy on server' if you use Outlook, Mozilla, Thunderbird or other email client on your computer.2:08
Connect to Networks & Bluetooth
Bluetooth Headset - Setup & UseSetup and Use any Bluetooth device with your BlackBerry (Ex. Headset)2:40
Radio Off/On or Airplane ModeUse for Airplane Mode or Flight Mode (turn off radio). Also, first thing to try when email/web is not working.1:46
Typing Tips, Copy & Paste
Portrait Typing Basics (SureType, Multi-tap, Full keyboard)Typing with the Vertical (Portrait) SureType & Multi-tap Keyboards4:49
Save Time with Home Screen Hot Keys (Enable)Save time with instant (one-key) starting of most Icons.1:36
Landscape Typing Basics (Full QWERTY Keyboard)Typing with the Full Keyboard (QWERTY) - Single Letter Per Key2:16
List of Home Screen Hot Keys (PDF)List of keys to instantly start most icons - PDF (Download & Print)1 page
Copy and Paste InformationHow to Copy and Paste on your BlackBerry1:56
Personalize and Secure Your Device
Customize Your Home ScreenCustomize Wallpaper, Make Favorites, Move Icons, Launch by Typing (Search or Shortcuts)2:51
Customize Your Convenience KeyOpen your virtual keyboard or any icon with your side convenience keys.1:20
How to Turn On Your PasswordProtect your valuable data with a password and learn about password security options (Security Timeout, Lock when Holstering, etc.)2:52
How to Turn Off Your PasswordRemoving password security (may not be possible if disallowed by your administrator).0:56
Setting Your Time zone, Date & TimeWhere to set your time zone, date and time. What is network time?2:41
Setting Your Font Type & SizeMake your BlackBerry more readable with a BIGGER font or see more on the screen with a smaller font. Also see multi-tasking / application switching in use.1:54
Using the Phone
Phone Basics - Call Logs, Dial by Name, NumberLearn how to use the three phone views: dial pad, call logs, and address book (Contacts). Hold, Mute, Add Participant, Speaker.4:04
How to change your Phone Ringtone (Ringer)How to change the ring tone (ringer) on your BlackBerry phone to a pre-set tone or your own song.1:33
Conference Calling & Working with a Second Caller (Hold, Resume, Join, Split)How to work with a second caller. Hold, join (conference call), split, drop and more.2:46
How to Setup, Use & Modify Speed DialHow to add new speed dial numbers from your dial pad, call logs or contact list - address book. Modify, Edit and Delete also.3:25
Pauses and Waits when Dialing (Ex: Voice Mail Access)Automatically pause (2 seconds) or wait for your input before automatically dialing passwords and extensions (e.g. Voice Mail Access). 1:56
Phone Options and SettingsOptions for Phone: In Call Settings, VM Access, Forwarding, Waiting, Smart Dial, Call Logs, Speed Dial, Voice Dial, FDN, Hearing Aid4:28
Voice Dialing BasicsVoice dialing with ease.2:32
Learning Your Voice (Adapt Digits)Fine-tune Voice Dialing with Options and Train it to learn your own voice (Adapt Digits).2:44
Productivity Features (Microsoft Office)
Transfer files using Mass Storage ModeTransfer files between your Computer and BlackBerry using Mass Storage mode and the USB Cable2:56
Use Word to Go to Edit Microsoft Word DocumentsView, Edit and Send MS Word(tm) Documents (.doc, .docx) right from your BlackBerry4:12
Use Sheet to Go to Edit Microsoft Excel SpreadsheetsView, Edit and Email MS Excel(tm) Spreadsheets (.xls, .xlsx) right from your BlackBerry4:21
Use Slideshow to Go to Edit Microsoft PowerPoint PresentationsView, Edit and Send MS PowerPoint(tm) Presentations (.ppt, .pptx) right from your BlackBerry, How to try or buy the Premium Edition3:46
Apps: Installing and Removing
BlackBerry App World - Install or UpgradeHow to install or upgrade BlackBerry App World. Also how to create your BlackBerry ID.2:35
BlackBerry App World BasicsLearn how to use BlackBerry App World3:54
Remove or Delete Software IconsRemove or Delete Software Icons from your BlackBerry0:57
Google Sync - How to InstallGoogle Sync - How to Install it2:18
Google Sync - Setup and UseHow to setup and use Google Sync (including Options, Sync only Calendar or Contacts, date range, more)3:17
Working with Email
Sending Email and Typing BasicsRead and reply to email and move around your inbox. 3:43
Opening Email Attachments (Word,Excel,PDF,Picture)Open and read attachments in email messages. (Word, Excel, PowerPoint, PDF, Pictures, More)4:08
Email - List of Navigation Hot Keys (PDF)Shortcut Sheet (PDF): Save time in Email with this list of the best hot keys. (Download & Print)1 page
Search for Email (Sender, Subject, Recipient, Body)Use the Search Softkey to quickly find messages.3:10
Out of Office and Email Signature (Enterprise Email)Set your Out of Office Reply and Auto Signature (only for Enterprise email users)1:48
Clean Up Inbox (Select Multiple & Delete Prior)How to quickly select multiple messages and use the 'Delete Prior' function. Softkeys: Mark Opened, Mark Unopened, Delete.2:29
Instant Messaging
Setup BBM Profile, Invite Contacts, Home Screen IconDownload and Setup BBM, Set Profile, Status, Invite Contacts, Scan Barcode, Reply to Invites4:17
BBM Chat, Send Files and Set OptionsUse BBM for chatting, send files, pictures, voice notes and set options.4:08
Working with BBM GroupsLearn how to work with BBM Groups, Setup a new one, Chat, Share and Comment on Pictures, Add Group To-Do Lists, Group Calendar and more.4:57
SMS Text Message BasicsLearn the basics of reading and sending SMS Text Messages4:40
MMS Multi-Media Message BasicsLearn the basics of sending MMS Multi-Media Messages (Add Pictures and Sounds, Voice Notes, Appointments, Contacts, more)3:00
PIN to PIN MessagingHow to send PIN to PIN messages to other BlackBerry users. Good for emergency situations.3:36
Contacts and Addresses
An Introduction to ContactsFind contacts, instantly call, email or map addresses. Add to Home Screen, Add Picture, View Activity Log.4:42
Adding New ContactsTips for Adding New Contacts2:32
Global Address List Lookup in Address Book (BES Only)(For users connected to a BlackBerry server) Lookup contacts in your organizations global address list on the server.4:31
Add New from Email & PhoneMake your Contact List - address book powerful with these tips & tricks.2:52
Using the Calendar
Calendar Basics, Views, Different CalendarsNavigate Day, Week, Month and Agenda Views. Schedule Appointment. Tips for setting dates with keyboard.2:09
Calendar: List of Hot Keys (PDF)Shortcut Sheet (PDF): Save time in the Calendar with this list of the best hot keys. (Download & Print)1 page
Calendar - Detailed Scheduling (Recurring, Alarms, More)Detailed Scheduling and Calendar Options (Initial View)3:59
View Different Calendars and Set DefaultHow to set your 'default' calendar and default 'sent from' email address1:57
Schedule Conference CallSchedule a Conference Call on your Calendar (Set Default Access Numbers)2:14
Invite Attendees to MeetingsHow to Invite people to meetings scheduled on your Calendar1:28
Invite Attendees to Meetings (BES Server)(For users connected to a BlackBerry server) How to Invite people and look at their availability 3:05
Respond to Meeting InvitationsAccept, Tentatively Accept or Decline Invitations and even send Comments2:30
Using the MemoPad
Memo Pad Basics, Tips & TricksEliminate paper by using the BlackBerry MemoPad for notes, grocery store lists, anything. Forward as email, SMS text, more.3:23
Social Networking
How to Log Into Facebook, Twitter and MySpaceHow to log into Facebook, Twitter and MySpace1:57
RSS Feeds - Add and ViewHow to subscribe to RSS feeds and view them.2:37
Update Multiple Networks with a Single PostHow to log into Facebook, Twitter and MySpace1:21
Using Facebook Uploading pictures, write on wall, update status, poke and more.3:25
Facebook Tips and Tricks SheetLearn Facebook Shortcut Keys, Uploading Photos and all the Best Tips.1 page
Using TwitterHow to update your Facebook status, write on your friend's walls, poke them and check out your newsfeed.4:15
Browsing the Web
Getting Started with Your Web BrowserLearn the basics of your Web Browser (type web address, URL, bookmarks, history, scrolling, more)5:06
Web Browser: List of Hot Keys (PDF)Shortcut Sheet (PDF): Save time in the Web Browser with this list of the best hot keys. (Download & Print)1 page
Customize Your Browser, Clear Cache and Enable Keyboard ShortcutsSetting Options, Enable Browser Shortcuts, Clear Cache, Fonts and more.3:23
Finding Your Way (Maps)
Enable GPS for Mapping ProgramsHow to turn on GPS on your BlackBerry for Mapping and Geotagging Pictures1:24
Google Maps - How to InstallGoogle Maps - How to Install it1:37
Google Maps - How to Use ItGoogle Maps - How to Use it and Tips / Tricks5:59
Sounds and Ringtones
Changing Sound Profile (Vibrate, Quiet, etc.)Change how your BlackBerry notifies you of phone calls, ringing alarms, email, SMS and more.1:16
Customizing a Specific Sound Profile (Volume, Ring tone, Vibrate, In/Out Holster)How to customize or fine-tune profiles: Ring volume, mute, vibrate, in holster, out of holster, number of rings, repeat notification, and more.4:50
Camera, Videos and Pictures
Using your CameraGet the most out of your BlackBerry camera (Zoom, Flash, Send & More)3:02
Using your Video CameraGet the most out of your BlackBerry video camera. (Zoom, Lighting, Memory & More)2:42
Troubleshooting
Register Now on Wireless Network (Host Routing Table)Sometimes this trick works to get email & web back up and running.1:08
Speed Up Your BlackBerry (Memory Cleaning)Keep your BlackBerry running at peak performance with these tips1:02
Update BlackBerry System Software WirelesslyHow to update your BlackBerry System Software wirelessly (Can take 2 + hours)4:18
Service Books (Internet Users)Sometimes this trick works to get email & web back up and running.1:32
Hard Reset / Battery PullHow to remove the battery and perform a hard reset. Helps when BlackBerry running slow or email/web not working.1:43
Entertainment
Playing MusicEnjoy Music on Your BlackBerry4:04
Watching VideosPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.3:58
Viewing PicturesPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.4:53
Listen and Change RingtonesPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.1:39
Subscribe and Listen to PodcastsPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.4:21
Voice Notes
How to use Voice NotesRecord and send voice notes (helpful when driving and you cannot type or if it's difficult to type quickly).3:05
Other Apps & Utilities
Using the CalculatorUse for simple calculations, calculate tips, convert between English and Metric units.2:34
Desktop Software (was Desktop Manager)
Get the Latest BlackBerry Desktop SoftwareHow to locate and download the latest Desktop Software (was called Desktop Manager).1:15
Getting Started with BlackBerry Desktop SoftwareLearning your way around the menus and icons.5:23
Switch Devices (Old device to New BlackBerry)Transfer data from your old BlackBerry to your new one.2:47
Sync Organizer DataSetup and sync your organizer data (Contacts, Calendar, MemoPad, Tasks)5:36
Sync Media (Music, Pictures and Videos)Transfer videos, music, ringtones and pictures using Desktop Software (Wi-Fi Sync)7:11
Work with Applications (Add / Remove)How to install, add or load 3rd party software onto your BlackBerry.5:38
Update your Device SoftwareUpdate your BlackBerry to the latest version of device (operating system) software.3:47
Backup and RestoreHow to backup and restore your BlackBerry. Also, how to delete all data.6:42

 
  
Bold 9780,9700,9650 / Curve 3G 9300 / Style 9670 BlackBerry top of page
Getting Started
Getting Around Your BlackBerryGetting to know your BlackBerry main keys, home screen and more.4:52
Multi-Tasking with Copy & Paste (Switch Applications)Do more things at the same time (Ex: check calendar while on a call)3:44
Power On/Off, Lock Screen and Auto Power On/OffHow to turn your BlackBerry On and Off, Lock Screen and use Auto Power Off2:36
Setting Your Time zone, Date & TimeWhere to set your time zone, date and time and time format (12-, 24-hour).2:44
Using the Setup AppLearn the Setup Wizard and Good Basic Tips and Tricks. (Must See for New Users)2:52
Transfer files using USB Drive or Mass Storage ModeTransfer files between your Computer and BlackBerry using USB Drive Mass Storage mode and the USB Cable2:28
Account Setup
Setup Email (Internet Email)How to setup your Internet or POP3 email.6:10
Change or Delete Internet Email Accounts (Signature)How to change your 'Sent from my (carrier name) BlackBerry' auto signature or delete your Internet (Personal) email accounts. Wireless Sync for Email Deletions.3:13
Setup Email (Enterprise Activation - BES)How to setup your Enterprise email (Connect to BES - BlackBerry Enterprise Server)3:07
Leave Copy of Messages on Server (Important)You must 'leave copy on server' if you use Outlook, Mozilla, Thunderbird or other email client on your computer.2:08
Google Sync - How to InstallGoogle Sync - How to Install it1:52
Google Sync - Setup and UseHow to setup and use Google Sync (including Options, Sync only Calendar or Contacts, date range, more)3:09
Connect to Networks & Bluetooth
Bluetooth Headset - Setup & UseSetup and Use any Bluetooth device with your BlackBerry (Ex. Headset)2:38
Wi-Fi Setup and UseHow to connect your BlackBerry to a Wi-Fi network.3:24
Radio Off/On or Airplane ModeUse for Airplane Mode or Flight Mode (turn off radio). Also, first thing to try when email/web is not working.1:19
Typing Tips, Copy & Paste
Customize Your Convenience KeyOpen your virtual keyboard or any icon with your side convenience keys.2:06
Save Time with Home Screen Hot Keys (Enable)Save time with instant (one-key) starting of most Icons.2:05
List of Home Screen Hot Keys (PDF)List of keys to instantly start most icons - PDF (Download & Print)1 page
Copy and Paste InformationHow to Copy and Paste on your BlackBerry2:06
Personalize and Secure Your Device
How to Turn On Your PasswordProtect your valuable data with a password and learn about password security options (Security Timeout, Lock when Holstering, etc.)2:51
How to Turn Off Your PasswordRemoving password security (may not be possible if disallowed by your administrator).0:56
Customize Your Home Screen & App. Shortcuts (Hot Keys)Customize Wallpaper, Make Favorites, Move Icons, Launch by Typing (Search or Shortcuts)3:50
Setting Your Owner InformationSet the owner information that displays when you lock your BlackBerry with password security.1:26
How to Wipe or Erase All DataHow to erase all data, even Media Card information off your BlackBerry2:32
Using the Phone
Phone Basics - Call Logs, Dial by Name, NumberLearn how to use the three phone views: dial pad, call logs, and address book (Contacts). Hold, Mute, Add Participant, Speaker.2:44
Voice Dialing BasicsVoice dialing with ease.2:58
How to change your Phone Ringtone (Ringer)How to change the ring tone (ringer) on your BlackBerry phone to a pre-set tone or your own song.2:42
Conference Calling & Working with a Second Caller (Hold, Resume, Join, Split)How to work with a second caller. Hold, join (conference call), split, drop and more.2:54
How to Setup, Use & Modify Speed DialHow to add new speed dial numbers from your dial pad, call logs or contact list - address book. Modify, Edit and Delete also.3:12
Pauses and Waits when Dialing (Ex: Voice Mail Access)Automatically pause (2 seconds) or wait for your input before automatically dialing passwords and exensions (e.g. Voice Mail Access). 2:15
Dialing Letters on Your PhoneHow to dial letters like 1800 CALL ABC or spelling someone's first/last name in a corporate phone directory.1:09
Phone Options and SettingsOptions for Phone: In Call Settings, VM Access, Forwarding, Waiting, Smart Dial, Call Logs, Speed Dial, Voice Dial, FDN, Hearing Aid3:14
Learning Your Voice and OptionsFine-tune Voice Dialing with Options and Train it to learn your own voice (Adaptation).1:50
Productivity Features (Microsoft Office)
Use Word to Go to Edit Microsoft Word DocumentsView, Edit and Send MS Word(tm) Documents (.doc, .docx) right from your BlackBerry3:41
Use Sheet to Go to Edit Microsoft Excel SpreadsheetsView, Edit and Email MS Excel(tm) Spreadsheets (.xls, .xlsx) right from your BlackBerry4:38
Use Slideshow to Go to Edit Microsoft PowerPoint PresentationsView, Edit and Send MS PowerPoint(tm) Presentations (.ppt, .pptx) right from your BlackBerry, How to try or buy the Premium Edition3:43
Apps: Installing and Removing
BlackBerry App World - Install or UpgradeHow to install or upgrade BlackBerry App World. Also how to create your BlackBerry ID.3:04
BlackBerry App World BasicsLearn how to use BlackBerry App World6:02
Remove or Delete Software IconsRemove or Delete Software Icons from your BlackBerry2:06
Working with Email
Sending Email and Typing BasicsRead and reply to email and move around your inbox. 4:59
Opening Email Attachments (Word,Excel,PDF,Picture)Open and read attachments in email messages. (Word, Excel, PowerPoint, PDF, Pictures, More)4:05
Email - List of Navigation Hot Keys (PDF)Shortcut Sheet (PDF): Save time in Email with this list of the best hot keys. (Download & Print)1 page
Email Search and Flag for Follow-up Use the Search Softkey to quickly find messages.3:36
Out of Office and Email Signature (Enterprise Email)Set your Out of Office Reply and Auto Signature (only for Enterprise email users)2:59
Clean Up Inbox (Select Multiple & Delete Prior)How to quickly select multiple messages and use the 'Delete Prior' function. Softkeys: Mark Opened, Mark Unopened, Delete.1:48
Instant Messaging
Setup BBM Profile, Invite Contacts, Home Screen IconDownload and Setup BBM, Set Profile, Status, Invite Contacts, Scan Barcode, Reply to Invites2:30
BBM Chat, Send Files and Set OptionsUse BBM for chatting, send files, pictures, voice notes and set options.4:41
Working with BBM GroupsLearn how to work with BBM Groups, Setup a new one, Chat, Share and Comment on Pictures, Add Group To-Do Lists, Group Calendar and more.7:39
SMS Text Message BasicsLearn the basics of reading and sending SMS Text Messages3:57
MMS Multi-Media Message BasicsLearn the basics of sending MMS Multi-Media Messages (Add Pictures and Sounds, Voice Notes, Appointments, Contacts, more)3:18
PIN to PIN MessagingHow to send PIN to PIN messages to other BlackBerry users. Good for emergency situations.3:27
Contacts and Addresses
An Introduction to ContactsFind contacts, instantly call, email or map addresses. Add to Home Screen, Add Picture, View Activity Log.3:45
Adding New ContactsTips for Adding New Contacts5:51
Global Address List Lookup in Address Book (BES Only)(For users connected to a BlackBerry server) Lookup contacts in your organizations global address list on the server.2:54
Add New from Email & PhoneMake your Contact List - address book powerful with these tips & tricks.3:09
Using the Calendar
Calendar Basics, Views, Different CalendarsNavigate Day, Week, Month and Agenda Views. Schedule Appointment. Tips for setting dates with keyboard.1:32
Calendar: List of Hot Keys (PDF)Shortcut Sheet (PDF): Save time in the Calendar with this list of the best hot keys. (Download & Print)1 page
Calendar - Detailed Scheduling (Recurring, Alarms, More)Detailed Scheduling and Calendar Options (Initial View)3:10
View Different Calendars and Set DefaultHow to set your 'default' calendar and default 'sent from' email address1:52
Schedule Conference CallSchedule a Conference Call on your Calendar (Set Default Access Numbers)
Invite Attendees to MeetingsHow to Invite people to meetings scheduled on your Calendar2:17
Invite Attendees to Meetings (BES Server)(For users connected to a BlackBerry server) How to Invite people and look at their availability 3:00
Respond to Meeting InvitationsAccept, Tentatively Accept or Decline Invitations and even send Comments1:42
Using the MemoPad
Memo Pad Basics, Tips & TricksEliminate paper by using the BlackBerry MemoPad for notes, grocery store lists, anything. Forward as email, SMS text, more.2:51
Social Networking
RSS Feeds - Add and ViewHow to subscribe to RSS feeds and view them.1:45
Update Multiple Networks with a Single PostHow to update one or more networks with a single post.1:00
How to Log Into Facebook, Twitter and MySpaceHow to log into Facebook, Twitter and MySpace1:41
Using Facebook Uploading pictures, write on wall, update status, poke and more.3:10
Facebook Tips and Tricks SheetLearn Facebook Shortcut Keys, Uploading Photos and all the Best Tips.1 page
Using TwitterTweet, check on those you follow and more.3:29
Browsing the Web
Getting Started with Your Web BrowserLearn the basics of your Web Browser (type web address, URL, bookmarks, history, scrolling, more)4:45
Web Browser: List of Hot Keys (PDF)Shortcut Sheet (PDF): Save time in the Web Browser with this list of the best hot keys. (Download & Print)1 page
Customize Your Browser, Clear Cache and Enable Keyboard ShortcutsSetting Options, Enable Browser Shortcuts, Clear Cache, Fonts and more.4:43
Finding Your Way (Maps)
Enable GPS for Mapping ProgramsHow to turn on GPS on your BlackBerry for Mapping and Geotagging Pictures2:19
Google Maps - How to InstallGoogle Maps - How to Install it1:52
Google Maps - How to Use ItGoogle Maps - How to Use it and Tips / Tricks7:26
Sounds and Ringtones
Listen and Change RingtonesPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.1:40
Changing Sound Profile (Vibrate, Quiet, etc.)Change how your BlackBerry notifies you of phone calls, ringing alarms, email, SMS and more.1:27
Customizing a Specific Sound Profile (Volume, Ring tone, Vibrate, In/Out Holster)How to customize or fine-tune profiles: Ring volume, mute, vibrate, in holster, out of holster, number of rings, repeat notification, and more.4:34
Camera, Videos and Pictures
Using your CameraGet the most out of your BlackBerry camera (Zoom, Flash, Send & More)2:48
Viewing PicturesPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.3:25
Using your Video CameraGet the most out of your BlackBerry video camera. (Zoom, Lighting, Memory & More)1:37
Watching VideosSearch for and play videos, jump out and back in and more.2:59
Troubleshooting
Register Now on Wireless Network (Host Routing Table)Sometimes this trick works to get email & web back up and running.1:04
Speed Up Your BlackBerry (Memory Cleaning)Keep your BlackBerry running at peak performance with these tips1:45
Update BlackBerry System Software WirelesslyHow to update your BlackBerry System Software wirelessly (Can take 2 + hours)1:21
Service Books (Internet Users)Sometimes this trick works to get email & web back up and running.1:24
Reset (With Keyboard & Battery Pull)How to perform a soft reset (ALT + CAP + DEL) and hard reset (battery pull). Helps when BlackBerry running slowly or email/web not working.1:39
Entertainment
Playing MusicEnjoy Music on Your BlackBerry4:54
Subscribe and Listen to PodcastsPlay Music (playlists), Videos, Ring tones, Voice Notes and view Pictures.5:28
Voice Notes
How to use Voice NotesRecord and send voice notes (helpful when driving and you cannot type or if it's difficult to type quickly).3:27
Other Apps & Utilities
Using the CalculatorUse for simple calculations, calculate tips, convert between English and Metric units.2:54
Desktop Software (was Desktop Manager)
Get the Latest BlackBerry Desktop SoftwareHow to locate and download the latest Desktop Software (was called Desktop Manager).1:15
Getting Started with BlackBerry Desktop SoftwareLearning your way around the menus and icons.5:23
Switch Devices (Old device to New BlackBerry)Transfer data from your old BlackBerry to your new one.2:47
Sync Organizer DataSetup and sync your organizer data (Contacts, Calendar, MemoPad, Tasks)5:36
Sync Media (Music, Pictures and Videos)Transfer videos, music, ringtones and pictures using Desktop Software (Wi-Fi Sync)7:11
Work with Applications (Add / Remove)How to install, add or load 3rd party software onto your BlackBerry.5:38
Update your Device SoftwareUpdate your BlackBerry to the latest version of device (operating system) software.3:47
Backup and RestoreHow to backup and restore your BlackBerry. Also, how to delete all data.6:42
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